Saturday, 1 September 2012

The Saga Continues...


Another few days have passed and it seems we aren’t much farther along with a return date home. After we spoke with the DNA testing company in Toronto they had promised to get the DNA test out over night by Fed-Ex. Three days later, the package finally arrived at the consulate. We tracked the package every five minutes in anxiousness and the round about way the package got to us amazed both Daniel and myself. Our DNA test went from Toronto, to Memphis, Miami, Venezuela, Columbia and then finally to Panama City. We watched the Fed Ex tracking website with amazement and thought someone was playing a horrible joke on us.

We tracked the package until it finally arrived at the consulate and without batting an eye we packed up Layton and grabbed a taxi to the consulate. Anxious to have the test performed and sent back to Canada this to us was the only item that was holding us back from coming home. We thought the test should be pretty simple and straight forward, as a consulate you would have thought they would have performed these dozens of times throughout the history of the consulate, but then again things were just not going our way down here.

After waiting for about 30 minutes until one of the consulate representatives could see us and then another 20 minutes or so for them to actually find the test, they came out and said that we needed someone in a lab to take the swabs as samples. We weren’t going to wait a minute longer to have these tests complete so we called Sindy at the hospital and she said to come right over to have these tests done from someone in the DNA lab. Daniel, Layton, the Consulate representative and I ran across the street and met with the lab. This was another frustrating task since no one had a clue what was to be done with the test and stacks of paper work that accompanied the testing material. Frustrations were getting high from all parties and finally after about an hour we were able to have the tests packaged up and ready to be sent off by Fed Ex.

Time has not been our side in this entire process, we did the test on Friday and thankfully was able to get Fed Ex to pick up last call on Friday and since it is a long weekend back in Canada we are still unsure of what the time frame is to have things completed and what will happen next.

What we have painfully had to learn is that it isn’t easy to get people to help you down here, the consulate only talks to Canada through email and its hard to get them to pick up the phone and speak to individuals in person. There is a huge disconnect between our Canadian government and the separate arms of our own government working in different Countries and no one seems to all be on the same page on important issues and processes. We know we have done all we can do right now, and again we are in the hands of a government that has no urgency to help us out. Hopefully they will get the DNA tests early this next week and can release authorization for the consulate to grant a passport for Layton but each week we think we have a timeline in place, but every week our timeline gets pushed back…some good luck has to come our way soon.

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